Got Leadership Skills? People Skills That Get You Employed
by Crystal Jonas Got leadership skills? Want a job? Companies are looking for leaders to move into executive positions. The June 14, 2010 issue of Newsweek, reports “recruiters are desperate for...
View ArticleOffice Gossip
by Erin Kennedy Have you ever had a workplace that was completely gossip free? Of course not. Gossip seems to be an unavoidable product of socially interconnected people talking amongst themselves. In...
View ArticleFirst Impressions…Can you close a sale in 10 seconds or less?
by liz wendling Actually, great sales people can do it even faster IF they make a great first impression! Less than 10 seconds is the time it takes to make your customer connect with you and it ...
View ArticleNetworking is More Than Handing Out Business Cards
by Kathleen O’Brien Use these nine steps to begin reaping benefit from your network activities. 1. Have a positive attitude When attending a network function — any function where two or more people...
View ArticleHow to communicate to the four main personality types
You probably know this already, but there are generally held to be four main personality types, which I call: Extrovert, Amiable, Analytical and Pragmatic. Let’s take a moment to consider each of them...
View ArticleHow do You Build Strong Workplace Relations?
by Barbara Beccari There is no doubt that the “key issues of performance, productivity and profit cannot be divorced from how people are relating with each other in the workplace”. “Coaching to the...
View ArticleConflict Resolution for Bullies
by William R. Murray An article on MSNBC website on July 9, 2008, “Hospital bullies take a toll on patient safety,” cited how a lack of emotional intelligence affects the quality of medical care and...
View ArticleWhen You Throw Dirt, You Lose Ground
by Cookie Tuminello “When you throw dirt, you lose ground.” ~ Texan Proverb Nothing tears down relationships, teamwork, effectiveness, and productivity like the office rumor mill and gossip. Some refer...
View ArticleSet to Impress
by Sylvia Henderson What is the difference between a suited-up business executive who carries a high-quality leather portfolio into a networking event and a leather-clad motorcycle rider carrying a...
View ArticleDecision Making with Emotional Intelligence
by William R. Murray When I was a student at Harvard Business School, our professors kept telling us that the technical things we were learning would be obsolete in no time at all. They said what ...
View ArticleAre You a Follow-up Failure?
by Darcy Eikenberg True story: A well-connected coach and career development expert volunteered her services at a large career fair. During the event, she worked with 26 job seekers individually and...
View ArticleAre You on the Inside or the Outside of Jargon?
By Jeanie Marshall On an online network, the subject of word use became a topic of discussion. This is a worthy topic of discussion anywhere, but it seems especially important online, where the written...
View ArticleCommunication Is Not A 4-Letter Word
by Rosanne D’Ausilio Ph.D. What four letter words do we mean? Here are a few: Talk Chat Tell Blab Let’s look at ‘talk’ as an example. If I asked you, you could all talk about almost anything at a ...
View ArticleHow to Schmooze
by Mark Meshulam Definition: talk idly or casually in a friendly way Value: priceless Gearheads like me have trouble understanding that great ideas and hard work aren’t enough… you gotta shmooze too....
View ArticleTop 6 Secrets to Mastering Communication
by Alexander Tretjakov Communicating with others is an essential skill in business dealings, family affairs, and romantic relationships, and is an essential part of any personal development effort. Do...
View ArticleBody Language – How To Know What They’re Really Saying
by Clare Evans When we communicate with someone we will be doing so on a number of levels, not just the words that we use – tone of voice and body language are also important factors ...
View ArticlePeople Skills and the Four Basic Types
by Peter Murphy Do you have the people skill needed to handle difficult people? Best selling author, Peter Urs Bender has come up with four basic personality types. Based on the fact that you really...
View ArticleHow To Make Sure You Never Forget A Name Again
by Clare Evans Do you have problems remembering names or are you really lucky and never forget a face … or a name? If like many of us you go to network meetings or social events ...
View ArticleGetting To Know People In Seconds
by Sam Crowley Most everyone belongs to some kind of a club or group. Perhaps it is a civic group, or a service club, or a church group, or even a family group. How often have ...
View ArticleQuestions to Keep a Conversation Going
by Peter Murphy A conversation between two people can be like a tennis game. The back-and-forth conversation is like two players hitting the ball over the net. Someone serves up a new idea from time to...
View ArticleConversations, Small Talk and the Secret to Making Friends
by Peter Murphy Small Talk Conversation Pointers. Small talk is often dreaded many people. It is seen as the awkward part of all conversations. Small talk comes before a drawn out conversation or is...
View ArticleReading Body Language – Listening Begins Not With Your Ears, But With Your Eyes
by Lynn Marie Sager People communicate with much more than words. In fact, over sixty-percent of what people communicate is not spoken at all, but is demonstrated for all to see in their body language....
View ArticleHow to Get Confidence So You Can Get More of What You Want
by Seth Czerepak Knowing how to get confidence isn’t something that we’re taught in school, but it is something you can learn. It’s also something which empowers you to make the most of the talents and...
View ArticleRaise Your Hand If You Love Small Talk!
by Cary Sands I have a problem with small talk. For the most part, it’s completely useless. The only real purpose it serves is to distract us from real issues that might be difficult to talk ...
View ArticleMaking Time for Team Building Relationships
by Martin Haworth Whatever else you are doing – STOP! – whenever you engage with someone in conversation. Ignore pagers. Put off interruptions. At the very least make sure that you ‘honour’ the space...
View ArticleLearn to Say “No” and Mean It!
How can you confidently respond when someone makes a request you’d prefer not to accommodate? Here are some ideas you can use to make sure you don’t find yourself doing something you’d very much prefer...
View ArticleRespond Positively
“Hold on.” “Bear with me.” “Give me a sec.” Have you ever said one of these phrases when you’ve been asked to do something? We’ve probably all said them at one time or another if ...
View ArticleMake Relationships the Way You Want
When you find yourself in a poor relationship with someone at work, it’s easy to blame him for it by saying, “If only he’d just…” or “He’s always been like this!” or “He’s never going ...
View ArticleSay What You Want – Not What You Don’t
Many times we word what we want by saying what we don’t want. Consider the following statements: You say, “I don’t want you to leave out these documents,” when you really mean “I’d these documents...
View ArticleThe Importance of Face Time
by Laurie Wilhelm Unfortunately, face time is becoming more and more underrated. With the ease and speed of electronic communications we trade human interactions and the importance of including...
View ArticleHow to Build Good Working Relationships
Building relationships at work isn’t difficult, but they do take some time and effort to develop and grow. One of the easiest ways to build relationships with co-workers is to give them sincere, honest...
View ArticleJargon
Jargon often gets in the way of clear communication. Jargon consists of terms, expressions, acronyms or abbreviations that are understood to a specific group of people. While jargon has its place –...
View ArticleUnderstanding Others Doesn’t Mean Talking About Ourselves
Understanding Others Doesn’t Mean Talking About Ourselves This is an odd title, I know. But let me explain… There are times when we’re in conversation with a colleague, friend or family member and, as...
View ArticleDo We Know How to Be Civilized?
by Arthur Tassinello Are We Civilized? Civilized as defined by Webster’s dictionary is having an advanced or humane culture, society, etc. It is to be well-bred or refined. It also goes on to say that...
View ArticleTaking NO for an Answer
by Laurie Wilhelm Why is it that sometimes we just can’t take ‘no’ for an answer? Now, I’m not talking about letting go of an opportunity a lifetime without a fight or not standing up for what ...
View Article5 Reasons Why Soft Skills Matter, Now More Than Ever
By Jim Joseph Brown As our economy continues to evolve into an information and knowledge based world, the need for technical skill and expertise grows every day. Education has rushed to fill this need...
View ArticleQuestionable Questions
by Susan RoAne, The Mingling Maven® There are far too many people who think that asking a lot of questions is how to make conversation that puts people at ease and makes them open up. I ...
View ArticleShawna Schuh: People Skills for Great Relationships
by Laurie Wilhelm Shawna Schuh is a leading People Skills Expert who can help you change your relationships from OK to great. Shawna teaches us that there are many specific actions that, if we...
View ArticleEntering And Exiting Conversations … Gracefully
By Susan RoAne, The Mingling Maven® Although entering a room is uncomfortable, nothing is more daunting than entering a room full of people…already in groups. They say that “breaking up is hard to do”...
View ArticleShawna Schuh: Rejecting Compliments
Why do we accept compliments so poorly? We constantly talk about how important it is to give praise and encouragement yet, when we’re on the receiving end of positive remarks, we avoid them, ignore...
View ArticleHow To Work A Room: A Guide To Successfully Managing Your Mingling
by Susan RoAne, The Mingling Maven® In the last few years, blog posts and articles entitled “how to work a room” have appeared which contain advice that ranges from useful to useless and...
View ArticleProfitable People Skills: Be Gracious
Laurie Wilhelm In this short Profitable People Skills video, people skills expert Shawna Schuh highlights another valuable skill that will positively impact your relationships with those around you....
View ArticleProfitable People Skills with Shawna Schuh: Ask Before Your Actions
Need something done? Want to do it yourself? Go ahead. Take action. But before you do, consider Shawna’s Profitable People Skills tip so you don’t create a problem with your action. Shawna Schuh’s tips...
View ArticleThank You: The Phrase That Too Many Managers Forget
by Arron Grow If you search the phrase, “The Power of Thank You” on the Internet, you will find a number of articles on the topic of using Thank You. Aside from the interesting note that ...
View ArticleAre Etiquette And Civility Still Important In The Workplace?
by Marla Harr Etiquette, common sense, kindness, civility. What do these have to do with business today? A lot. Although, it seems, we would rather not think about it when we are at work. But work ...
View ArticlePowerTalk: 10 Timeless Tips for Becoming a More Powerful Communicator
by Jan Phillips Part of our evolutionary process is learning how to communicate more effectively and efficiently. Few of us have had much training in the matter, and most of us have experienced the...
View ArticleGo From Shy Introvert to Networking Superstar
by Sarah Hathorn, AICI CIP, CPBS Networking is vital in today’s business world, but some of us (myself included, believe it or not!) are introverts at heart and working the room or stepping to the...
View ArticleFive Reasons Why We Are Not Listening
by Geok Chwee Ong When is the last time you spoke to someone and felt genuinely understood and listened to? A long time back? You are not alone. There are five key reasons why we are ...
View ArticleThat’s Awkward
by Mark K Johnson A friend of mine shared a conflict she was having with a co-worker recently and she asked for my advice. It was a pretty cut and dry situation, it appeared that the ...
View ArticleHow to Say No: Tips and Tools
by Judy Ringer Assertiveness has never been my strong point. Maybe that's why I watch people who are really good at it, read books and take courses on it, and practice whenever I can. The impetus ...
View Article
